1. Drive past suitable rental properties.

2. Contact rental department and leave name and contact phone number to be contact once an inspection has been arranged at the relevant property.  There will only be one inspection time set up and this will be a group inspection.

3. Application forms will be handed to you at the internal inspection. We also use 1form - we will give you the code at the inspection. An application form must be filled out by all people over the age of 18 that will be residing at the property. 

4. Application forms are handed into the rental department during these following times:

    Monday to Friday - 8.45am to 4.30pm
    Saturday - 8.45am to 12.00pm

Applications will not be accepted outside of these times.

Application forms must be filled out completely which includes signing in all places and providing fax/email addresses and phone numbers for employment, and current and previous landlords.   It is the prospective tenant's responsibility to gather the required contact details.  

ID - Each applicant MUST provide 1 item from each section

Section 1

  • Drivers Licence
  • 18+ Card
  • Passport

Section 2                                

  • Payslip
  • Centrelink Statement
  • BAS Statement         

Section 3

  • Medicare Card
  • Birth Certificate
  • Pension Card

Section 4

  • Vehicle Rego Papers
  • Bank Statement
  • Telephone Bill
  • Gas Bill
  • Electricity Bill
  • Rental Ledger
  • Rent Receipts
  • Key Card/Credit Card
  • Other Photo ID
  • Rental Reference
  • Rates Notice

5. There will only be five (5) applications per property accepted (only applications filled out completely and with 100 points of ID taken).  All applications must be received within one working day of the inspection.

6. Approximately two (2) working days are required to process applications.  This is dependant on all your faxed references being returned eg. employment and rental, and also your personal references being contacted.  This is why it is essential that you provide correct and up to date fax and phone numbers.  Also it is a good idea for you to contact all your references and let them know we will be contacting them to ensure that they respond quickly.

 7. When all the checks have been carried out, the owner of the property is contacted for the final decision.  If your application is approved you will be required to come into the office and sign all relevant lease paperwork and pay one weeks deposit within 24 hours.  If your application is declined be aware that no reason is required to be given.

8. Two (2) weeks rent plus four (4) weeks bond will be required to be paid by Rental Rewards, bank cheque or money order prior to any keys being handed out.

9. We do not accept bond transfers but do accept Housing Department bond loans.